Every reservation booked through our web site is guaranteed to have the lowest

rate publicly available on the Internet, under the same conditions.


Eligible reservation must have:

  • same arrival and departure dates;
  • same number of adults and children;
  • same room or suite type and bed type;
  • same value added amenities;
  • same reservation and guarantee policy.

If you do find a lower published rate prior to, or within 24 hours of, booking your room, simply submit a Best Rate Guaranteed Claim using the contact form and we’ll honor the lower rate with a further discount of 5%. Guaranteed.
Eligible claims must include:

  • your reservation number (if already made);
  • arrival and departure dates;
  • number of adults and children;
  • preferred room or suite type and bed type;
  • value added amenities;
  • address of the web site where you found a better rate.

We reserve the right to verify submitted information, and to accept or refuse your claim within 48 hours.